Politique d’expédition

Order Processing

All orders are processed within 2–5 business days. Orders are fulfilled and shipped by No Sense. Processing times may be extended during peak seasons, holidays, or high order volumes.

Shipping Methods & Carriers

We use multiple shipping providers depending on the destination country and logistics availability. These may include, but are not limited to, DHL, FedEx, UPS, and local postal operators.

The shipping carrier is selected automatically based on the delivery location and operational efficiency.

Shipping Rates

Shipping costs are calculated at checkout based on the destination, product type, and order size. Prices may vary depending on the selected shipping method and location.

Estimated Delivery Times

Estimated delivery times (excluding processing time) are as follows:

  • United States: 3–7 business days
  • Europe: 5–10 business days
  • International: 7–20 business days

These timeframes are estimates only and are not guaranteed.

Tracking

Once your order has been shipped, a tracking number will be provided via email. Tracking availability may vary depending on the shipping carrier and destination.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, import taxes, and other fees imposed by the destination country. These charges are the sole responsibility of the customer.

Delays

We are not liable for shipping delays caused by events beyond our control, including but not limited to:

  • Customs clearance procedures
  • Carrier delays
  • Weather conditions
  • Incorrect or incomplete shipping information provided by the customer

Incorrect Shipping Information

If an order is returned due to an incorrect or incomplete address, the customer will be responsible for any additional shipping costs required for reshipment.

Lost, Stolen, or Damaged Packages

If your order is lost, stolen, or arrives damaged, you must contact us within 7 days of the estimated delivery date or delivery confirmation.

We will review each case individually and, where applicable, assist in filing a claim with the shipping carrier. Resolution (replacement or refund) is not guaranteed and is subject to investigation.